Privacy Policy

We collect the information you provide directly: your name, email address, telephone number, organisation, the practice area relevant to your enquiry, your description of the matter, and your contact preferences.

Where you interact with Sophie, the content of that conversation is stored so that your enquiry can be reviewed and answered by our team.

Information is used to respond to your enquiry, to assess whether we can assist, to arrange a consultation, and to maintain our internal records of client and prospective client communications.

We do not sell information, and we do not use enquiry information for advertising.

Enquiries, consultation requests and assistant conversations are stored in a secured database with access controls that restrict access to authorised members of the firm.

Sensitive operations are performed server-side. Credentials are never exposed in the browser.

Enquiry records are retained for as long as necessary to respond to the enquiry and to meet our professional and regulatory record-keeping obligations.

You may request access to, correction of, or deletion of the information you have submitted. Requests should be directed to the firm using the details on our contact page.

This policy is maintained by the firm and may be updated from time to time.